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127 West Central Street
Suite C
Natick, MA 01760

Phone: (508) 651-0038
Fax: (508) 651-0078

Emails:
Classes & Training
carolyn@abccprservices.com

Business Manager
maryann@abccprservices.com

Card Processing Dept.
susan@abccprservices.com

About Us
Carolyn Tomao, owner of ABC CPR Services, Inc., has always cared deeply about empowering people to take action when someone is in need.

"It's important to me to educate people both on saving a life and also preventing disability," Carolyn says. "With a few simple skills, family and friends can enormously improve outcomes when someone is experiencing a stroke, heart attack, or other life threatening emergencies— precious minutes can be saved when those on hand know the right steps to take."

Carolyn, herself a long-time registered nurse, took the training to become a CPR instructor in 1995. She first trained her own friends, family and colleagues. Seeing a gap between the number of those in her community who needed to learn the skills and the amount of courses available, Carolyn jumped to fill the need and launched ABC CPR in 1996.

Carolyn's background and continuing career as a registered nurse specializing in cardiac care and community health has served her in good stead. She is currently pursuing her Masters in Public Health from University of Massachusetts at Amherst, with a Bachelors in Nursing from Framingham State College.

Her goal? To empower people to be ready. "It's a rewarding to have a participant say, 'I can do this, I'm comfortable with this after training,'" she says. "It's a very good feeling."

Carolyn is a member of the following professional organizations:
Massachusetts Association of Public Health Nurses
Massachusetts Public Health Association
Metrowest Chamber of Commerce

Patricia Vossmer has been with Carolyn at ABC CPR for over 8 years. As the lead Basic Life Support (BLS) instructor, she's helped hundreds gain their certification. Patricia, or "Patty" as she's known, was a child care provider for many years, and has extensive experience in child safety and prevention. Patty is responsible for leading most of the classes and also mentoring new BLS CPR instructor candidates. She's known for her non-intimidating approach, her thorough teaching, and her ability to bring out the best in people. Like Carolyn, she's a big believer in the importance of training to save a life.


MaryAnn Williamson is the "go-to" person for ABC CPR's business office. She handles client accounts, billing, and all bookkeeping responsibilities. Her 20+ years of office management keep her unfazed by any situation. MaryAnn's friendliness and accessibility keep the ABC CPR office cheerful and welcoming. She is proud of her sister and finds it very rewarding to take part in Carolyn's important mission.


Susan Chicco is a welcomed addition to ABC CPR Services. She brings with her years of experience in office management and computers. She is responsible for the instructor data base and card processing. Susan recognizes, from a lay person perspective, the importance of CPR and first aid training and recently completed the training herself.

"We're responsible for the emergency training for almost 200 employees. We've been working exclusively with ABC CPR for the last four years, and we've been very happy with them. Employees don't always look forward to training, but all the folks at ABC make it very painless. They do a great job maintaining the balance between making sure people get certified but also understanding the material. We've had had situations where the staff had to use the skills, and thank goodness they knew what they were doing."
Bob Mills
Director, Training
Middlesex Human Service Agency


"Carolyn is our go-to person-she's extremely knowledgeable about state agencies. We always run things by her, get her opinion. She's extremely reliable, flexible, and professional. Very accommodating without bending the rules."
Carol Malone
Recruitment and
Training Manager
The Key Program